Resume

Instructional Design & eLearning Development (2024 to Present)

·          Designed eLearning courses to train employees to audit reports in company systems

·          Collaborated with SMEs and Storyline developer to create effective training

·          Conducted needs analysis to identify learning gaps and determine appropriate training solutions

·          Created storyboards and course outlines to structure content flow and ensure alignment with learning objectives

·          Managed content in the LMS, including uploading, organizing, and maintaining course materials

·          Updated courses based on learner feedback and assessment results to improve effectiveness and user experience

Internal Audit Responsibilities

·          Identified operational trends and concerns from detailed and logical analysis in Excel

·          Created summaries of findings and recommendations for review/action by management

·          Trained new employees and co-workers on analysis in Excel

·          Created detailed and user-friendly training materials for multiple audit sections

·          Updated and enhanced department’s U-Haul University e-learning course

·          Updated Databricks tables and Tableau dashboards to increase useability and add necessary data

·          Presented 300 plus programs to the community on a yearly basis

·          Observed staff and delivered written and verbal feedback based on assessment results

·          Analyzed assessment commonalities and trends to improve training processes

·          Co-created curriculum and implemented system-wide

·          Educated professionals at statewide conferences

·          Composed detailed reports containing assessment information

·          Documented results and entered reports into assessment computer system

·          Conducted assessments of early childhood environments